E-commerce: Growth or
a New Beginning?
The Internet has become an increasingly powerful tool and
resource throughout the years. According to thecultureist.com, over 2.4 billion
people use or have access to the Internet. Naturally, this creates a
marketplace for companies to advertise and sell their products by the masses,
all over the world.
According to statisticbrain.com, women’s apparel is
considered the best selling Internet product, with other apparel items not too
far behind at number five. So, what does this mean for the brick-and-mortar
stores, that we have been so used to all these years? In this writers opinion;
absolutely nothing, right now anyways.
There are many positive aspects to the online marketplace,
research can be done rapidly, comparison-shopping can be done, broader
selections may be available, the overall convenience and so forth. However,
when shoppers get down to the nitty-gritty of it all, brick-and-mortar stores
are still dominant in so many ways.
People often browse online to retain information for
purchases they will make at a later date, and a large fraction of these purchase
are made in-store. In general, the Internet makes the shopping easier… or
harder, depends on what you’re looking for. In fact, the e-commerce industry
can be seen as a supporting the retail marketplace, not replacing it. One of
the main things online shopping brings is convenience. Even though a shopper
becomes aware of new products online, only a few will make a decision to
purchase because of the associated risk with buying from the Internet.
Now, e-commerce is a great tool and for many confident shoppers,
a way to make there lives a little more convenient. However, brick-and-mortar
stores have many aspects and attributes that will allow them to stay
operational for a while, or at least until we are all solely confined in our
houses, with our laptops, fearing the outside world. Until then, we can still
look forward to the joys of leaving the house and entering a store.
Receiving immediate
gratification is a big reason why shoppers choose to shop at a physical store.
Why wait for something you’ve already paid for? If you’re like me, you want
things now! Unless there is a particularly large discount involved, I have no
problem going into a store and picking up an item I want, as well as being able
to wear it the same day. Even so, shipping charges or a minimum purchase
requirement usually does not make the transaction cheaper. The sensory aspect
of a physical store is an important aspect of the shopping experience. How a
new garment feels, looks and fits can only be done surely determined while
physically having the product in your hands. Online purchases however, can be
beneficial for those who are making repurchase or have seen the product, maybe
by a family member or friend.
Finally, brick-and-mortar stores can be seen as a social
experience. From purchasing a bathing suit or a wedding gown, there is
something about the presence and opinions of others that will either make you
confident about a purchase or prevent you from making a terrible mistake. The
assistance from friends and family members, as well as the expertise of sales
associates are pluses for any shopping trip.
We won’t be waving goodbye to the good old brick-and-mortar
stores anytime soon; however, the e-commerce sector is definitely growing. It
should be seen as a support system for the physical stores, not a replacement.
Either way, today’s world is continuously making our lives a little bit easier,
and as it seems, with the help of the Internet, this will not be seen as a
negative thing for businesses.
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